The Credit Ombud wants to remind consumers that there are ways to ease the woes that come with being unemployed while having debt, and you shouldn’t just ignore your credit providers. If you’ve just lost your job or have had your salary reduced due...

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Stay on top of your repayments
Most agreements to suspend debt repayments or monthly premiums have come to an end. Make sure you understand how this will affect your finances. In the initial stages of lockdown, most banks, insurers and retirement product providers offered installment or premium...
Video: Create a debt repayment plan
We often believe that the only way to pay off debt is with a windfall like a big bonus or winning the lotto. But this thinking gets us caught in an anti-wealth trap. We spend on our credit cards all year and use our bonus or 13th cheque to settle the debt, only to...
Listen: Know the difference between good, bad and ugly credit
Is there such a thing as good credit? What forms of credit should you avoid at all cost? In this podcast, Maya (@mayaonmoney) and Mapalo (@womanandfinance) discuss the good and dark side of credit and whether the concept of the lay-by will come back into fashion as...
Borrowing from days already worked
A salary advance could be an attractive alternative to a traditional payday loan. A few years ago, I came across an article about how Walmart in the US allowed its workers to access a portion of their already-earned salary before month end. For example, if you have...
Video: Pay back that payment holiday
We've seen many financial institutions offer their customers a debt payment holiday during these trying times. And while it may seem like a welcome relief, be careful because it might end up costing you a lot more than you realize. According to the Old Mutual Savings...
Paying the price of payment holidays
Payment holidays offered during the three-month period from April to June 2020 will cost an additional R20.7 billion in debt for the estimated 1.6 million South African consumers who participated. This is according to calculations by DebtBusters, South Africa's...
Video: Check your credit insurance
If you are being retrenched or forced to take unpaid leave due to the lockdown, you may be able to claim from your credit insurance policy. Many people, especially those with short-term debt and even store cards, may have credit insurance without even being aware of...
Reduce the impact of that payment holiday
If you have taken a debt payment holiday, make sure you catch it up. I have previously warned readers against taking the three-month payment holiday offered by the banks unless you had no option. This is because the interest is capitalized and like most holidays, it...
How to save for your goals to avoid debt
One of the main reasons we have a credit crisis in South Africa is that we never plan and save towards our goals, because it’s just easier to borrow. Change your dependency on credit by planning for those money moments and start saving for your short-term goals in a...
The defaults have started
Credit bureau Experian has released figures confirming that South Africans are in deep financial trouble. The number of credit active South Africans who have missed a debt repayment for the first time ever is at a record high. This is based on the Experian Consumer...